Return & Refund Policy

Customers within the European Union have the right to withdraw from a purchase within 14 days of receiving the goods, without providing a reason.

Return conditions:

• Products must be unused and in original condition

• Return shipping costs are borne by the customer

• Custom duties and taxes are non-refundable
  
  

Refunds:
Refunds are processed within 14 days after receiving the returned product, using the original payment method.

Withdrawal period
The 14-day withdrawal period starts from the day the customer receives the goods.

Condition of returned goods
Returned items must be unused, undamaged, and in original packaging.

For return requests, contact: info@k78craft.shop